Support Desk

The Nexus Team Is One Message Away

Whether you need onboarding, funding verification, automation tweaks, or partnership support, the Cardic Nexus desk responds faster than traditional prop help desks.

Telegram Desk@REALCARDIC

Direct message for verification, competition questions, or premium access.

Reach out →
Telegram Broadcast@cardicnexusglobal

Stay updated with announcements, drops, and community spotlights.

Reach out →
Emailsupport@cardicnex.us

Send documentation, invoices, or longer-form requests.

Reach out →

Service lanes

One Desk for All Things Nexus

Competition & Funding

Leaderboard discrepancies, rule clarifications, or payout escalations. Attach MT4/MT5 IDs for faster verification.

Automation & Indicators

Bot installations, VPS audits, indicator calibration, and risk reviews handled by the desk.

Partnership & Media

IB onboarding, co-branded campaigns, and social media coordination.

Response times

  • Live chat hours: Monday – Friday, 9:00 to 22:00 GMT+1.
  • Weekend monitoring for competition emergencies and indicator outages.
  • Average first response time under 30 minutes during market hours.
Competition support →Indicator help →
Automation Desk

Schedule a bot audit or onboarding call with the automation team.

Visit bots page →
Trading Hub

Check your accountability pods, schedules, and resource vault.

Go to the hub →
Partnership

Submit marketing plans or request co-branded campaigns.

Partner support →